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안심 Care Plan

Care Plan Details

Flexible support tiers tailored to your business size and needs.

Starter

Essential maintenance for small businesses with straightforward systems.

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Most Popular

Professional

Fast, proactive support for growing businesses that cannot afford downtime.

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Custom

Enterprise

Fully tailored coverage for complex systems and high-availability requirements.

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Detailed Comparison

FeatureStarterProfessionalMost PopularEnterpriseCustom
Basic Maintenance
Monthly security patches & updates
Basic performance checks
Email support
Monitoring
Continuous performance monitoring
SLA Response Times
Standard response24h24hCustom
Critical response4hCustom
Support
Chat & phone support
Dedicated account manager
Reports
Monthly status report
Weekly detailed report
Strategy & Customization
Quarterly strategy review
Custom SLA agreement
Custom integration support
First included in this tierIncludedNot included

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