Last updated: 2025-01-01
By accessing or using the CITS website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services. These terms govern the relationship between Custom IT Solutions ('CITS', 'we', 'us') and you ('client', 'user').
CITS provides B2B IT consulting, custom web application development, AI chatbot integration, and related technology services. Service scope, deliverables, timelines, and fees are defined in individual project agreements (Statements of Work) or service contracts signed between CITS and the client.
The free IT infrastructure diagnosis is a consultation service provided at no cost and with no obligation. CITS reserves the right to limit the number of free diagnoses and to discontinue this offer at any time. Insights and recommendations provided during the diagnosis are for informational purposes only.
All custom-developed software, designs, and deliverables created specifically for a client become the client's intellectual property upon full payment. General methodologies, frameworks, and tools developed by CITS remain our intellectual property. Third-party components are subject to their respective open-source or commercial licenses.
CITS shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use our services. Our total liability for direct damages shall not exceed the total fees paid by the client in the 3 months preceding the claim.
CITS treats all client information as confidential and will not disclose it to third parties without consent, except as required by law. Clients agree not to disclose CITS's proprietary methodologies, pricing structures, or unpublished deliverables to third parties.
These terms are governed by the laws of the Netherlands. Any disputes shall be submitted to the exclusive jurisdiction of the competent court in the Netherlands. CITS is a KVK-registered entity in the Netherlands.
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms. We will notify active clients of material changes via email.